IT Channel Management Reports

MicroScope - December 2021: Valuing the MSP
sponsored by MicroScope
EZINE: In this month's MicroScope, we look at why customers should be prepared to pay for the value offered by a managed service provider, identify the biggest drivers in the data storage market, and look at why some firms are struggling to get to grips with remote working. Read the issue now.
Posted: 26 Nov 2021 | Published: 03 Dec 2021

MicroScope

MicroScope – April 2020: Seeking sustainability in the channel
sponsored by MicroScope
EZINE: In this issue, we look at sustainability in the channel, with customers increasingly wanting to know that their reseller has a handle on their carbon footprint. Also, read about SCC's insight on mobile working and workforce security, and take a closer look at Riverbed's return to its roots
Posted: 08 Feb 2021 | Published: 01 Apr 2020

MicroScope

eBook: Building a Business Case for Social CRM and Customer Communities
sponsored by Sirius Computer Solutions
EBOOK: Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully.
Posted: 16 Jun 2010 | Published: 16 Jun 2010

Sirius Computer Solutions

Cloud Services: Is it Time to get Onboard?
sponsored by Nerdio
EGUIDE: Despite the wide adoption of cloud computing, most channel partners don't offer any cloud services and the ones that do don't seem to value them. Read on to learn why so many businesses are letting this opportunity slide and what it would take for you to start taking advantage.
Posted: 04 Apr 2017 | Published: 27 Mar 2017

Nerdio

SearchSystemsChannel.com eGuide: Server Migration for the Midmarket
sponsored by IBM
EGUIDE: Server migration can be a daunting process for your customers, especially if they do not have a solid plan in place before they begin. This expert e-guide offers best practices to help your clients embark on their server migration projects and ensure a smooth transition.
Posted: 15 Aug 2011 | Published: 15 Aug 2011

IBM

Channel Strategies E-Zine: April 2010/ No.1
sponsored by TechTarget IT Channel
EZINE: VARs and integrators know their stuff when it comes to their key technologies and vertical markets. In the inaugural issue of Channel Strategies E-zine, learn how to build brand awareness among potential customers to make sure word spreads about your company's skills and expertise.
Posted: 24 Mar 2010 | Published: 24 Mar 2010

TechTarget IT Channel

eGuide: Mistakes to avoid when providing virtualization services and support
sponsored by IBM
EGUIDE: This expert e-guide, brought to you by SearchSystemsChannel.com, reveals the four most common virtualization stumbling blocks that resellers encounter and offers advice for avoiding and overcoming them.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

IBM

Delivering a Seamless Experience Across Every Channel
sponsored by IBM
WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
Posted: 15 Nov 2013 | Published: 31 May 2013

IBM

Create a Strong, Dynamic Customer Experience
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
Posted: 19 Dec 2013 | Published: 30 Nov 2012

Hewlett-Packard Enterprise

Omnichannel customer experience takes aim at information silos
sponsored by [24]7 Customer, Inc.
EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.
Posted: 27 Jun 2016 | Published: 24 Jun 2016

[24]7 Customer, Inc.