PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
EZINE:
In this week's Computer Weekly, after the pandemic led to a boom in e-commerce, we look at how retailers are turning to tech to revitalise their stores. We examine the issues around using algorithmic automation to manage employees. And we find out how data science is supporting drug discovery at Novartis. Read the issue now.
EBOOK:
The current economic climate provides a strong reason for firms to turn to the advantages of software. In this 14-page buyer's guide, Computer Weekly looks at the role of datasets in accounting, how technology is helping finance departments control budgets and the importance of integrating automation into business processes.
EZINE:
In this week's Computer Weekly, we look at the global WannaCry ransomware attack that spread over 150 countries – will it be the wake-up call to take cyber security seriously? Also, find out how Moscow is leading the way in smart city digitisation. And our latest buyer's guide examines customer experience management.
WHITE PAPER:
This whitepaper considers how one New York hospital re-evaluated their communication workflows, and shares their improvements. Read on to see how software is reshaping the industry, and how your organization could see similar results.
EGUIDE:
CFO's often want to reduce inventory to save money, this however can lead to problematic inventory shortages. Explore strategies for keeping your finance and manufacturing teams happily balanced in this expert e-guide. Go inside to discover what CFO's should know about inventory and inventory returns, how to avoid costly overproduction, and more.
WHITE PAPER:
This report looks at the applicability of smart process applications, the drivers for improved case management, and the feature sets required of a modern case management system.
WHITE PAPER:
Estimates say through 2015, more than 90% of business leaders will view content information as a strategic asset, yet fewer than 10% will quantify its economic value. This whitepaper dives into the world of embedded analytics, and how they impact a company's financials. Read on to see the ROI success of bussinesses that leverage embedded analytics.
CASE STUDY:
Access this case study to find out how this $3 billion a year company found a platform that helps securely manage large volumes of transactions without hesitation.
