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• CRM

  • The Salesforce acquisition of ExactTarget: What to expect now

    Salesforce's acquisition of digital marketing software firm ExactTarget is virtually a done deal. Find out what customers can expect for the future.

  • CRM trends: Customer engagement, free range agents and more

    Fresh from the ACCE conference, Lena J. Weiner reports on multiple exciting trends in CRM, including automated and social CRM.

  • Former DJ helps businesses do customer engagement like rock stars

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• Financial Applications

  • Fight fraud, fog and waste when processing business travel expenses

    Problems with business travel expenses have CFOs re-examining their processes for reimbursement, disbursement and audits.

  • CFOs reap the benefits of BPM tools in efficiency, compliance

    BPM tools can help CFOs reduce errors and enhance the accuracy of reporting and forecasting, experts say.

  • CFOs can seize opportunity to lead good governance over IT

    Get tips from experts on how to enact good IT governance by getting the right people to do the right processes.

• Manufacturing ERP

  • Canfor speeds data replication with Zerto disaster recovery software

    One forestry products manufacturer turned to Zerto to update its data recovery and replication strategy.

  • Fan manufacturer airs out its cloud data storage challenges with EMC

    Manufacturer Greenheck is storing and sharing its data in the cloud using EMC's VNX platform.

  • Smarter supply chain initiatives span Gartner's top 25 supply chains

    This year's annual top 25 supply chains showcase more industrial and high tech manufacturers that are excelling in their supply chain initiatives.

• Business Analytics

  • No more shortcuts: Sound data quality strategy a must for BI success

    In the past, companies might have gotten away with not building data quality efforts into business intelligence programs. That's less likely now.

  • Member Exclusive Downloads

    Member Exclusive Downloads from SearchBusinessAnalytics

  • In-memory applications take on big data analytics challenge

    In-memory tools and big data can be a potent analytics mix. But before you put them together, read advice from experienced users and consultants.

• Software Quality

  • A good QA team needs a proper software staging environment for testing

    Testing on an accurate staging environment is essential to the QA team's ability to accurately determine how applications will perform in production.

  • Maintaining a test environment is the first software testing challenge

    Building and keeping a testing environment is the very first challenge that a software QA team faces, but many don't even realize it.

  • What is the biggest pitfall when performing cloud database testing?

    Software testers must learn what to avoid as they move into cloud database testing, where complex databases meet off-premises infrastructure.

• SOA

  • Inside Red Hat Summit 2013 through the Twittersphere

    Highlights from Red Hat Summit 2013 told in 140 characters or less via Twitter.

  • An easy database and mainframe modernization game plan

    Database and mainframe modernization can seem overwhelming. Red Hat service delivery manager Emily Brand shares her simple action plan for success.

  • Why, how to build an intelligent integrated enterprise

    Intelligent integrated enterprises can help businesses better serve customers and meet sales objectives.

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