EGUIDE:
Read this expert e-guide to learn what business needs are driving the adoption of both business rules and case management technologies, how business rules technology is being put to use in case management and other areas, how to prepare for and implement rules in case management, and where business rules and case management trends are heading.
WHITE PAPER:
Software license audits bog down operations and can be costly, though the ultimate sacrifice of the audit process is the relationship with customers. View this whitepaper to identify the 4 key triggers for being identified by a vendor for an audit, and how to alter habits to avoid unjust scrutiny.
EGUIDE:
This expert e-guide from SearchDataCenter.com is designed to help IT pros maintain efficiency without compromising service quality. Gain insight into how change management can free up time while improving availability and explore ten considerations for implementing this essential process.
WHITE PAPER:
75% of companies expect to perform some sort of manual intervention during application deployment - does this have to be the case? This insightful resource introduces a database change management platform that simplifies and automates database deployment and configuration for your most critical business applications, with low risk and uncertainty.
EGUIDE:
In this two-part, expert interview with Forrester Research's Connie Moore, learn how to incorporate change management into BPM initiatives, and gain insight and advice from Moore on how to minimize the impact of change in BPM projects.
WHITE PAPER:
ERP systems are essential to the functioning of your business, but when it comes to customizing ERP systems to fit changing needs, it can be a lengthy, costly, risky process. Wouldn't it be great if you could get the process agility you need from your ERP system, without the complexity or the high price tag? Access this resource to find out how.
EGUIDE:
Business rules can bring additional insight, transparency and efficiency to case management, provided the approaches are combined and implemented properly. In this Tip Guide, learn how to prepare for and implement rules in case management, and where business rules and case management trends seem to be heading.
EBOOK:
In this e-book, readers will learn how to uncover the value in Solution Manager, and use the tool not only to benefit IT operations, but help advance business goals as well.
EGUIDE:
Designing a case management architecture is more of an art—really, a balancing act—than a science. In this e-guide, readers will learn to address key considerations involved in designing an effective case management architecture that extends across the enterprise to enable better collaboration and decision-making.
WHITE PAPER:
This informative white paper introduces an IT service management (ITSM) tool that automates the mapping of applications, infrastructure components, and their dependencies, resulting in a simplified approach to change and configuration management.
