EGUIDE:
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
EGUIDE:
In this e-guide: HR software had long been a relatively backward zone of enterprise software before the Covid-19 pandemic. It had been catching up, as organisations applied digital approaches drawn from customer experience to employee experience, encompassing the journey from recruitment, through working and learning, to moving up or moving on.
EZINE:
In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.
WHITE PAPER:
Organizations are starting to see the connection between making information available and leveraging it to be more agile and productive. This paper offers a practical guide to assess your information quality maturity level, and provides a framework to align information quality management practices to business objectives and results.
CASE STUDY:
Read this case study and learn how Valeo realized its vision to continuously improve product innovation, operations and logistics performance by using Apriso’s FlexNet software to achieve inventory tracking, material flow visibility, and packaging and labeling compliance goals across its enterprise.
EGUIDE:
Implementing the right ECM strategy can be difficult: it means striking the correct balance between accessibility, control, and data integration. In this e-guide, we explore the concept of ECM software integration, enabling you to share formerly siloed information. You'll learn how to optimize user access without sacrificing IT control.
EZINE:
In this edition of Network Evolution, find out how integrating your unified communications platform with mission-critical enterprise applications like Salesforce can provide significant competitive advantage by reducing human error and offering new insight into customer behavior.
WHITE PAPER:
Lacking a strategic solution for Enterprise License Optimization most organizations are greatly overspending on some licenses and out of compliance on others, putting them at risk of costly software license audits. FlexNet Manager Suite is a comprehensive and proven solution for Enterprise License Optimization and license compliance management.
EBOOK:
SAP in-memory computing is putting the "r" back in "real-time" computing by bringing together online transaction processing (OLTP) applications and online analytical processing (OLAP) applications at a lower total cost. Get an in-depth look at how this technology will impact business.
