WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
PRODUCT DEMO:
See what's new in IBM Cognos Business Intelligence V10.1 that makes it possible to connect everyone in your organization with the insight, analytics and information they need to make better, faster, smarter decisions.
EZINE:
This edition of the CIO Decisions e-zine demonstrates how BI and data analytics are dramatically changing the way businesses interact with their data. Inside, learn how the Obama campaign used "microtargeting" techniques to read the polls and understand how they were changing and evolving during the campaign.
WHITE PAPER:
This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
WHITE PAPER:
EIGRP has been used successfully for many years by enterprises of all sizes, using mostly Cisco devices. It converges as fast as any other internal gateway protocol and provides features that facilitate design, implementation, and troubleshooting. Download this resource to learn more.
ANALYST BRIEF:
Read this report to learn what Aberdeen Group found when analyzing the results of 65 IBM/Cognos BI users who participated in a larger study about best practices for business intelligence during a recession.
WHITE PAPER:
In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.
EGUIDE:
This e-guide from SearchCIO.com highlights the baseline requirements that must be met by business software in order to deliver the higher-level services and information that help businesses thrive.
