Strategic Business Planning Reports

E-Guide: CIOs weigh in on virtualization and big data
sponsored by DellEMC and Intel®
EGUIDE: CIOs are buzzing about virtualization technologies and tools for big data analysis due to benefits in areas such as productivity, business agility and customer service. Inside this exclusive e-guide, learn how your company can take advantage of both virtualization and big data analysis for a clear competitive advantage.
Posted: 30 Nov 2011 | Published: 30 Nov 2011

DellEMC and Intel®

Business-driven BI: Using New Technologies to Foster Self-Service Access to Insights
sponsored by BeyeNETWORK
EGUIDE: Wayne Eckerson explores the challenges of implementing self-service BI tools in this e-guide. Read it today to discover ten key best practices for self-service BI, including what you need to know about the two main types of users, the realities and challenges of self-service BI, and much more.
Posted: 11 Sep 2012 | Published: 11 Sep 2012

BeyeNETWORK

Magic Quadrant for Web Content Management
sponsored by SDL Web Content Management Solutions Division
WHITE PAPER: This Magic Quadrant will help CIOs and business and IT leaders that are analyzing their Web strategies to assess whether they have the right Web Content Management offering to support them. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.
Posted: 08 Sep 2010 | Published: 07 Sep 2010

SDL Web Content Management Solutions Division

Step by Step: A methodology to information quality
sponsored by Harte-Hanks Trillium Software
WEBCAST: Do you have an existing information quality strategy? While most organizations understand the need for data quality, they still face the challenge of implementing an effective strategy to provide information that aligns to business requirements. Register for this webcast and learn the 4 steps to a successful information quality strategy.
Posted: 12 Apr 2011 | Premiered: May 5, 2011, 11:00 EDT (15:00 GMT)

Harte-Hanks Trillium Software

Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

E-Book: New trends and best practices for data governance success
sponsored by Talend
EBOOK: This eBook examines data governance trends and methodologies for managing governance programs. It covers issues such as new ways of organizing data governance teams and emerging best practices to help organizations succeed with enterprise data governance initiatives. It also provides expert advice on how to design and implement governance programs.
Posted: 05 Nov 2010 | Published: 05 Nov 2010

Talend

Develop a Multichannel Strategy that Supports Customer Experience Management
sponsored by BoldChat - LogMeIn
EGUIDE: Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.
Posted: 22 Dec 2016 | Published: 20 Dec 2016

BoldChat - LogMeIn

Six Common Mistakes that Plague IT Projects and Three Keys to Avoid Them
sponsored by AtTask
WHITE PAPER: When it comes to IT projects, there are a number of common mistakes – and too often project managers avoid the problems that those mistakes create instead of facing them head on. Inside this white paper, learn about the 6 most common IT project mistakes and 3 ways to avoid them.
Posted: 12 Aug 2011 | Published: 12 Aug 2011

AtTask

Hitachi's Approach to Storage Capacity Efficiency
sponsored by Hitachi Vantara
WHITE PAPER: This report examines and details the Hitachi approach to delivering storage capacity efficiency via its USP V and VSP platforms. In doing so, it will highlight how Hitachi looks at the overall economics of storage by reducing relevant operating expenses which they address with the characteristics of their storage systems and software.
Posted: 29 Apr 2013 | Published: 30 Apr 2012

Hitachi Vantara

Readying your Portals for Social Business
sponsored by IBM
WHITE PAPER: Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
Posted: 16 Nov 2011 | Published: 16 Aug 2011

IBM