EGUIDE:
Plenty of companies want to get in on the money-making potential of what has been dubbed the metaverse. Here are enterprise-focused and consumer-focused examples that business and IT leaders may want to explore.
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
RESOURCE CENTER:
Check out this IBM resource center to identify collaboration software solutions specifically geared towards small and medium-sized businesses.
EGUIDE:
According to AMR Research, more and more customers are saving on SAP operational costs this year with SAP infrastructure projects and virtualizing SAP applications. Read this e-guide and learn to identify areas of potential SAP savings as well as the best way to virtualize your SAP environments.
WHITE PAPER:
Access this white paper to discover a new virtualization platform with cloud capabilities that delivers flexibility, scalability and cost requirements to virtual data centers.
WHITE PAPER:
This white paper describes how virtualisation and cloud initiatives are creating new types of management challenges across physical and virtual data centre environments. Continue reading to learn more.
SOFTWARE DOWNLOAD:
The Internet provides great opportunities for networking and learning – and IT is no different. Register now for developerWorks and create your profile for access, not only to articles, webcasts and software downloads, but also a wealth of other IT professionals.
EGUIDE:
Explore the growing acceptance of virtual agents and find out how Vivino, the world's most downloaded wine app, configured their contact center and improved customer experiences for millions of global smartphone users speaking different languages.