DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
CASE STUDY:
The Prime Minister's Office (PMO) had already made a significant investment in an Avaya platform for the strategic vision to lower the cost of IT investment through shared services. Read on to learn how they turned to 4net to extend the portfolio to provide unified communications for the PMO.
PRODUCT LITERATURE:
RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector.
WHITE PAPER:
Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION.
CASE STUDY:
Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.
PRODUCT LITERATURE:
The SCOPIA Conferencing Platform with SCOPIA Desktop enables users to create and initiate multiparty audio and video conferences directly from within Lotus Sametime.
PRESENTATION TRANSCRIPT:
This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed.
WHITE PAPER:
Microsoft Lync is becoming an increasingly important part of enterprise telephony by offering a more collaborative interaction. This brief guide outlines the top ten considerations for deploying Microsoft Lync on smartphones and tablets.
