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Inefficient sales order processing can cause companies to miss tremendous opportunities for improved profitability. Learn how automating the sales order process can eliminate the inefficiencies and limitations of manual order processing.
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Cloud computing can potentially be a disruptive change to the way an enterprise’s IT services are delivered. We propose that examining a candidate cloud solution provider’s reference architecture should be a standard element of a CIO’s cloud vendor evaluation strategy. Learn more now.
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This guide counts down four easy steps to help you cut through the market for customer support applications and identify the tool that meets your business needs.
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This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.
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Not every HR cloud application is made equal, but how can you identify the right software-as-a-service (SaaS) HR strategy? This resource counts down seven questions that savvy CIOs and business leaders need to ask HR SaaS application vendors in order to find success.
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Read how effective software asset management supports both cost effectiveness and cost efficiency by matching inventory with actual deployments, thereby helping to reduce over- and under-licensing.
sponsored by SDL Web Content Management Solutions Division
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This Magic Quadrant will help CIOs and business and IT leaders that are analyzing their Web strategies to assess whether they have the right Web Content Management offering to support them. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.
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Relational databases like Oracle grow 3x to 5x in size every three years, but most are not backed up properly. Learn about one of the newest trends in the industry: to outsource or out-task to your database administration needs.
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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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This white paper explains why Remote Vendor Access (RVA) should not be treated the same as traditional remote access for employees. Explore how a new set of remote access requirements can ensure that your enterprise remains in step with both compliance regulations and security expectations.
