Electronic Messaging Software White Papers

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How To Achieve A 3X ROI With Slack
sponsored by Slack
WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 08 Feb 2021 | Published: 02 Dec 2020

Slack

General Introduction to Microsoft® Exchange Server 2010 Sizing
sponsored by Dell EMC and Microsoft
WHITE PAPER: Review this white paper to explore the latest architectural improvements in Exchange Server 2010 along with the sizing and server role considerations for this upgrade. In addition, learn more about deployment models and example hardware options.
Posted: 11 Apr 2013 | Published: 11 Apr 2013

Dell EMC and Microsoft

Implementing Web Chat: How to Launch, Staff, and Monitor
sponsored by Citrix Online- GoToAssist
WHITE PAPER: Read this white paper to learn more about why you should implement web chat into your current customer support operations.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Citrix Online- GoToAssist

Seven Keys to Making or Breaking Your Exchange Infrastructure
sponsored by Dell Software
WHITE PAPER: Exchange Server 2007 changed the way your communications infrastructure operated forever, delivering a potent and powerful e-mail engine. And with Exchange Server 2010, Microsoft’s upped the ante, delivering a more powerful feature set and functionality. But does all of this mean bigger management headaches?
Posted: 03 Nov 2010 | Published: 03 Nov 2010

Dell Software

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies
sponsored by Sun Microsystems, Inc.
WHITE PAPER: Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.
Posted: 11 Nov 2009 | Published: 16 Apr 2009

Sun Microsystems, Inc.

What's New in Lync Server 2010- A Dell Perspective
sponsored by DellEMC and Intel®
WHITE PAPER: The next generation of communications is here. Lync Server 2010 and Lync 2010 provide sweeping changes to enterprise communications and build on the core Office Communications Server functionalities. With the use of virtualization and role collocation, customers can combine multiple functionalities into fewer machines.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

DellEMC and Intel®

Waiting to Upgrade: Understanding Archiving and eDiscovery Limitations in Exchange 2010
sponsored by Sherpa Software
WHITE PAPER: Microsoft Exchange Server is a powerful enterprise messaging tool that has proven to be very successful over the years. This white paper, sponsored by Sherpa Software, outlines the various archiving and eDiscovery features in Exchange 2010, examines how they work, and discusses various limitations in their deployment.
Posted: 28 Sep 2010 | Published: 28 Sep 2010

Sherpa Software

Google Apps Sync for Microsoft Outlook
sponsored by Google
WHITE PAPER: This paper provides an overview of Google Apps Sync for Microsoft Outlook, which eases the transition to Google Apps by providing all the benefits of the Google cloud to users of Outlook.
Posted: 01 Mar 2011 | Published: 01 Mar 2011

Google

e-Book: Chapter 5 - Understanding the Data Collection Process
sponsored by Symantec Corporation
WHITE PAPER: Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
Posted: 06 Aug 2008 | Published: 01 Aug 2008

Symantec Corporation

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

IBM