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The reality of today's empowered consumer has made it imperative for you to provide superior customer interactions at every opportunity. What is needed is a holistic approach to business process to serve the goal of delivering a world class customer experience.
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Find out how businesses are overcoming today's challenges such as the explosion of social media and more stringent security and regulatory requirements.
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This white paper presents the 4 key characteristics of an effective lifecycle strategy as well as several key day-to-day best practices. Continue reading to learn how to mitigate the chaos plaguing your software lifecycle process - or the nightmare lying in wait to strike.
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Test-driven development (TDD), behavior-driven development (BDD), and domain-driven development (DDD) comprise an approach to BRMS development ensuring predictable and productive processes. In this white paper, learn how development teams can deliver products faster and keep pace with the demands of our rapid global marketplace.
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In this resource, discover a technology that allows you to implement new processes and applications, leveraging your ERP assets, with low cost and high flexibility. This platform helps you share the valuable data in your ERP system, and easily integrate other business-critical systems with ERP.
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Access this white paper about a complimentary system that can help boost your ROI for PeopleSoft Enterprise by controlling your most mission critical business processes.
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The following white paper discloses a sure-fire way to track and analyse performance across an infinitely expanding number of channels and campaigns.
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Many organizations have been managing back-office operations the same way for years. In this white paper, learn how workforce optimization (WFO) suites can transform your operating model for back-office functions, and get a framework to create a more effective, efficient model.
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The following white paper addresses the benefits to using predictive analysis when it comes to boosting your assets' productivity and operational performance.
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Consult this white paper to find out if open source BPM is right for your organization. You'll get an in-depth look at the benefits of open source software and BPM tools, and learn how using a single platform for BPM and business rules management (BRM) can benefit you.
