WHITE PAPER:
Having a business continuity plan in place is crucial to surviving an unforeseen catastrophic event. This white paper details some important concerns and suggestions for making sure your enterprise's critical operations can withstand a crisis.
WHITE PAPER:
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
WHITE PAPER:
As much an art as a science, the balanced scorecard is a living process that must be adaptive to constantly changing external forces and internal course corrections. You learn as you go. This paper contains a few guiding principles that will help you along the way.
WHITE PAPER:
Organizations that plan an information strategy, make realtime business analytics available to all levels of the organization, and architect an extensible information platform can generate more revenue, lower
costs, reduce risk, and predict future outcomes with greater confidence. Read this white paper to learn more.
WHITE PAPER:
In this white paper, brought to you by StarCite, corporate travel and meetings professionals will learn why executive support is vital to a strategic meetings management effort and how to garner that support - even if it requires investment and resources from upper management.
WHITE PAPER:
This guide outlines a systematic approach to software evaluation and selection that aligns best practices and leading-edge technology with planning activities.
WHITE PAPER:
Different managers have different philosophies for project planning and scheduling, especially when it comes to meeting deadlines. But what if there was a way to improve risk management in relation to corporate projects? Learn how capacity planning provides the foresight necessary to complete projects on time and boost customer satisfaction.
WHITE PAPER:
This paper offers ways that companies can establish a strategic advantage in managing change. It suggests a structured approach to managing change amid the complexity of smarter product development in which the rapid evolution of software plays a major part.
WHITE PAPER:
Read this paper to learn how IT decision makers can drive better business performance through strong strategic, tactical, and advanced reporting.
WHITE PAPER:
If potential risks to a SOA implementation are not identified during the planning process, they can be difficult to mitigate during the implementation. Read this paper to learn how an awareness of these risks can help ensure a successful adoption.
