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Hybrid IT Service Management sponsored by FrontRange Solutions Inc. VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. Posted: 28 Jun 2013 \| Premiered: 28 Jun 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Business Service Management \| CIOs \| Cloud Computing \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Management Service Providers

MicroScope Seminar: How to Succeed in Managed Services sponsored by Kaseya International Limited VIDEO: Access this essential resource to discover the top reasons why managed service providers (MSPs) should embrace end-point management and learn how to achieve breakthrough success in the IT managed services business Posted: 22 Nov 2011 \| Premiered: 22 Nov 2011 TOPICS: Data Center Management \| Endpoint Security \| Managed Security Services Providers \| Management Service Providers \| Sales \| Sales Channels

GFI MAX Building Blocks & MSP University Podcast sponsored by GFI Software PODCAST: This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money. Posted: 10 Dec 2010 \| Premiered: Dec 10, 2010 TOPICS: Backups \| Management Service Providers \| Network Management \| Operating Systems \| Operational Support Systems \| Software Development Methodologies \| Systems Management \| Systems Operations

Cloud for Service Providers sponsored by Citrix Systems, Inc. VIDEO: This 3-minute video explains why Citrix solutions offer reliable, scalable ways to help you not only build your cloud platform, but to also build your cloud business for clients of any shapes and sizes. Posted: 22 Aug 2012 \| Premiered: 25 Jun 2012 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Customer Service \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Platform as a service \| Software as a Service

Driving Success In Field Service With AI Innovation sponsored by ServiceNow WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases. Posted: 22 Feb 2024 \| Premiered: Feb 22, 2024 TOPICS: Artificial Intelligence \| IT Service Management \| IT Services

EMC and Microsoft Delivering Network Aware Service Management sponsored by Microsoft WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues. Posted: 28 Nov 2007 \| Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT) TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Centrica Redefines Customer Relationship with HP Converged Cloud sponsored by Hewlett-Packard Enterprise VIDEO: This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work. Posted: 24 Feb 2014 \| Premiered: 24 Feb 2014 TOPICS: Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Trusted Computing: Establishing Device Authentication sponsored by Wave Systems Corp. VIDEOCAST: View this video to learn the secret to better IT security may be at your fingertips. More likely than not, your PC contains a Trusted Platform Module (TPM), security chip on its motherboard. Posted: 24 Aug 2010 \| Premiered: Aug 24, 2010 TOPICS: Access Control \| Authentication \| Device Control Software \| Identity Management \| IT Infrastructure \| IT Services \| Security

Network-Aware End-to-End Service Management - Demo sponsored by Microsoft PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure. Posted: 02 Nov 2007 \| Premiered: 01 Nov 2007 TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

CentraStage Endpoint Management sponsored by CentraStage WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints Posted: 11 Mar 2014 \| Premiered: Jan 14, 2014 TOPICS: Cloud Computing \| Cloud Management \| Endpoint Security \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

How MSPs help SMEs Manage Business Continuity sponsored by Fasthosts PODCAST: In this episode of the “Spill the IT” podcast, unlock a discussion about how small and medium-sized enterprises can manage business continuity by leveraging the expertise of an MSP. Posted: 08 May 2024 \| Premiered: May 8, 2024 TOPICS: .NET

N-able Help Desk Manager: Free 30-Day Trial sponsored by Solarwinds N-able SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers. Posted: 09 Jun 2014 \| Premiered: 09 Jun 2014 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

Lifecycle Manager - Delivering Scalable Account Management and vCIO Services sponsored by Scalepad Software WEBCAST: Discover in this webinar why MSPs who perform QBRs average 13% higher profitability than those who don’t, and the secrets to delivering scalable account management and vCIO services. Posted: 02 May 2024 \| Premiered: May 2, 2024 TOPICS: .NET

Lifecycle Manager - Managing and Servicing your Clients Infrastructure Lifecycle sponsored by Scalepad Software WEBCAST: Tune in to this webinar to learn the essentials of managing and servicing your clients’ infrastructure lifecycle. Posted: 02 May 2024 \| Premiered: May 2, 2024 TOPICS: .NET