BPA White Papers

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It’s Time to Fix Back-Office Operations
sponsored by Aspect
WHITE PAPER: In this report from DMG consulting, discover a framework and methodology for transforming your back-office operations to drive higher quality and lower costs. You'll learn how workforce optimization (WFO) tools can improve the productivity and visibility of your operations, as well as tackle six common back-office challenges.
Posted: 07 Mar 2014 | Published: 30 Sep 2013

Aspect

CIO Perspective: To be great at IT, you must be great at BPM
sponsored by IBM
WHITE PAPER: Sound business process management (BPM) lies at the heart of IT's ability to respond to the constant mandate to deliver "more for less." Access this resource for a Q&A on BPM with Toby Redshaw, the Group CIO leading a successful BPM program at Aviva plc, the world’s fifth largest insurance group.
Posted: 06 Mar 2012 | Published: 01 Jun 2010

IBM

Put an end to mainframe scripting with policy-driven IBM automation
sponsored by IBM
WHITE PAPER: Automating single-mainframe environments often requires time-consuming and cumbersome script-writing. This resource describes a strategy designed to quickly and easily replace manual methods of mainframe automation.
Posted: 17 Oct 2013 | Published: 30 Apr 2013

IBM

Irish Dairy Board Cuts Admin Costs and Optimizes Order-to-Cash Processes with IBM Sterling e-Invoicing Solution
sponsored by IBM
WHITE PAPER: Read this report and discover how the Irish Dairy Board achieved user productivity increase, cost reduction, significant improvements in order to cash and more.
Posted: 16 Nov 2011 | Published: 16 Nov 2011

IBM

IT Service Automation: Streamline and Automate Key Functions and Processes
sponsored by BMC-Accenture
WHITE PAPER: This white paper explores the pivotal role of automation in achieving this goal and showcases tools and services that can assist you with the strategy, design, and implementation of this process.
Posted: 19 Aug 2011 | Published: 19 Aug 2011

BMC-Accenture

Create Flexible Process Automation in the Trade Management Sector
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Access this brief paper to discover how you can now get Oracle Transportation and Global Trade Management in the cloud, minimizing cost, optimizing service levels and creating flexible business process automation within global transportation and logistics networks.
Posted: 08 Dec 2014 | Published: 31 Aug 2014

Oracle Corporation UK Ltd

Time to Build the “Last Mile”
sponsored by IBM
WHITE PAPER: As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers.
Posted: 14 Nov 2011 | Published: 14 Nov 2011

IBM

Risk-Based Test Automation from a Business Process Perspective
sponsored by Worksoft
WHITE PAPER: This white paper examines how you can improve your risk-based testing without automating thousands of existing manual test cases, and why validating critical business processes will enable you to better accommodate change for greater success as well as reduce the ongoing operational costs associated with running your enterprise systems.
Posted: 03 Nov 2011 | Published: 02 Nov 2011

Worksoft

IBM whitepaper: Building a Dynamic Infrastructure with IBM Power Systems: A Closer Look at Private Cloud TCO
sponsored by IBM
WHITE PAPER: This paper examines the Total Cost of Ownership for a dynamic infrastructure built around private cloud services and compares it to public cloud alternatives as well as conventional one-application-per-distributed server models.
Posted: 06 Jun 2011 | Published: 31 Mar 2010

IBM

Three Steps to Progress BPM from Project to Program
sponsored by IBM
WHITE PAPER: This white paper describes how the trend of broader BPM programs has changed what companies need in terms of BPM technology and “know-how.” Continue reading to learn three steps for helping establish a solid foundation for a BPM program that can enable your organization to easily scale its process improvement capability.
Posted: 05 Aug 2011 | Published: 05 Aug 2011

IBM