Defrag White Papers

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Boost Your Team's Output: 5 Key Productivity Hacks sponsored by Slack WHITE PAPER: Eliminate productivity blockers and uncover five best practices for streamlining and automating your team's workflows. Posted: 20 Nov 2023 \| Published: 20 Nov 2023 TOPICS: IT Management

Boost Your Team's Output: 5 Key Productivity Hacks sponsored by Slack WHITE PAPER: Eliminate productivity blockers and uncover five best practices for streamlining and automating your team's workflows. Posted: 20 Dec 2023 \| Published: 20 Dec 2023 TOPICS: IT Management

Why Strategic Automation Empowers Employees for HR and Workplace Services sponsored by ServiceNow WHITE PAPER: This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business. Posted: 14 Feb 2023 \| Published: 14 Feb 2023 TOPICS: IT Management

Speed Up Your Software Development Cycle sponsored by Slack WHITE PAPER: Learn how to accelerate coding and deliver more software faster. Posted: 20 Dec 2023 \| Published: 20 Dec 2023 TOPICS: IT Management

Identity Security: Why it Matters and Why Now sponsored by CyberArk WHITE PAPER: It is no longer a question of if an organization will be hit by a cyber attack but a question of when. Read this paper to learn why Identity Security could be the key factor in preventing cyber attacks from happening. Posted: 24 Mar 2023 \| Published: 24 Mar 2023 TOPICS: IT Management

11 Ways Infrastructure and Service Visibility Delivers Benefits Across IT sponsored by ServiceNow WHITE PAPER: This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together. Posted: 06 Oct 2021 \| Published: 06 Oct 2021 TOPICS: IT Management

Protecting Critical Data from Cyber Threats with a Comprehensive Digital Vault Solution sponsored by Dell Technologies WHITE PAPER: This paper presents hands-on validation of the Dell EMC PowerProtect Cyber Recovery solutions with CyberSense from Dell Technologies. Posted: 23 Dec 2020 \| Published: 23 Dec 2020 TOPICS: IT Management

Magic Quadrant for the CRM Customer Engagement Center sponsored by ServiceNow WHITE PAPER: Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant. Posted: 08 Jul 2022 \| Published: 08 Jul 2022 TOPICS: IT Management

Understanding Secure Access Service Edge (SASE) Architectures sponsored by Citrix WHITE PAPER: This paper presents how to rethink network and security architectures to meet modern requirements while reducing costs and complexity. Posted: 05 Apr 2021 \| Published: 05 Apr 2021 TOPICS: IT Management

Pennsylvania Lumbermens Mutual Insurance Company (PLM) Case Study sponsored by VMware WHITE PAPER: Understand how PLM uses VMware Cloud on AWS for their DR needs and how it helped them optimize their DR costs. Posted: 16 Apr 2021 \| Published: 16 Apr 2021 TOPICS: IT Management