Information Technology Management Services White Papers

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IT Service Assurance: Achieve proactive IT operations
sponsored by BMC-Accenture
WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
Posted: 22 Aug 2011 | Published: 22 Aug 2011

BMC-Accenture

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

Dell ProSupport Enterprise Suite: Support the Accelerates Your Business
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Read on to learn how Dell ProSupport Enterprise Suite can provide comprehensive support for your complex environment and help you meet your IT and business goals.
Posted: 23 May 2014 | Published: 31 Dec 2013

Dell, Inc. and Intel®

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®

The world's most important gathering of CIOs and Senior IT executives
sponsored by Gartner
WHITE PAPER: Explore this resource to learn about Gartner Symposium/ITxpo 2014, where over 3,000 CIOs will be in attendance. Read on to get an exclusive first-look at who will be speaking and the subjects that will be covered to help you take your enterprise to the next level.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Gartner

The ServiceNow Service Automation Platform
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 12 May 2014 | Published: 13 May 2013

ServiceNow

IT Vendor Spotlight: Dell
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Explore this resource to learn how Dell can help you design and implement your enterprise's data center and IT infrastructure strategy.
Posted: 16 Jun 2014 | Published: 31 Dec 2013

Dell, Inc. and Intel®

How to Avoid 4 Growth-Defying IT Dilemmas
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 29 Apr 2013 | Published: 29 Apr 2013

ServiceNow

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic