WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
Download this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
WHITE PAPER:
This case study reveals how a leading educational publisher architected an order-to-cash (OTC) system capable of handling the demands of high order volumes and business growth.
WHITE PAPER:
In this analysis, Frank Buytendijk examines what information management means, and describes a complete spectrum of business cases, ranging from tactical cost reduction to transformational impact on the organization’s business model.
WHITE PAPER:
This resource describes the lessons that real-world organizations have learned from their journey to the cloud, and explores how the cloud can cure common business pain points.
WHITE PAPER:
This white paper, based on findings from a survey, identifies the necessary tools to enable rolling forecasts along with the benefits, such as increased profit margins, of utilizing this strategy.
WHITE PAPER:
This white paper examines Dell's holistic solutions, bringing together implementation services, process improvement consulting and customized IT technology so caregivers have better information for better patient care.
WHITE PAPER:
this white paper demonstrates how, by reforming health care delivery, implementing appropriate technology, and reshaping the medical establishment which supports efficiency and effectiveness, America can provide the best value in health care services for its citizens.