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SAP Business Communications Management Rapid-Deployment Solution sponsored by SAP America, Inc. WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits. Posted: 24 Mar 2011 \| Published: 24 Mar 2011 TOPICS: Business Management \| Communications Systems \| Contact Centers \| CRM \| Customer Service \| IP Contact Centers \| IP Telephony \| SAP (Product)

Top Ten Considerations for Deploying Lync on Smartphones and Tablets sponsored by Aruba Networks WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets. Posted: 11 Jul 2013 \| Published: 11 Jul 2013 TOPICS: Collaboration \| Communications Software \| Communications Systems \| Instant Messaging \| Instant Messaging Software \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Network Best Practices \| Network Management \| Smart Phones \| Tablet PC \| Videoconferences \| Videoconferencing Software \| Wireless Internet \| Wireless Networks

Maintaining 3G and 4G/LTE Quality of Service sponsored by Gigamon WHITE PAPER: This white paper details the need for visibility to sustain quality service for users while also staying innovative. Posted: 07 Oct 2013 \| Published: 08 Oct 2012 TOPICS: Communications Systems \| Enterprise \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers

Realize The Benefits Of Design, Operation, Maintain Thinking Today sponsored by IFS WHITE PAPER: In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system. Posted: 11 Jan 2012 \| Published: 11 Jan 2012 TOPICS: Asset Management Services \| Enterprise Resource Management \| ERP \| ERP Software \| IT Asset Management \| IT Asset Management Software \| IT Systems \| Manufacturing \| Manufacturing Industry

The State of IT Systems Management sponsored by Kaseya International Limited WHITE PAPER: This white paper is the culmination of results from a survey conducted - which asked IT professionals about their priorities, concerns and goals regarding the dynamic world of IT systems management - painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems. Posted: 29 Mar 2011 \| Published: 29 Mar 2011 TOPICS: Applications Management Services \| Enterprise Systems \| IT Management \| IT Management Services \| IT Services \| IT Systems

Unified Communications and Team Collaboration: The Enlighten Response to Shadow IT sponsored by Mitel Networks Limited WHITE PAPER: Learn how to build a better unified communications and team collaboration (UCC) experience to overcome shadow IT. Posted: 20 Mar 2018 \| Published: 20 Mar 2018 TOPICS: Collaboration \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Unified Messaging Systems

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1 sponsored by Global Knowledge WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application. Posted: 17 Dec 2013 \| Published: 17 Dec 2013 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| SIP

Microsoft and Polycom Strategic Alliance sponsored by Polycom, Inc. WHITE PAPER: Learn how Microsoft and Polycom deliver a complete and interoperable end-to-end UC solution that addresses key business challenges like total cost of ownership (TCO), productivity, efficiency, and team collaboration. Posted: 15 Feb 2011 \| Published: 15 Feb 2011 TOPICS: Business Communications \| Communications Systems \| IP Telephony \| Productivity \| TCO \| Videoconferencing Services

Transforming your Contact Center…”SIP-ly” Stated sponsored by AT&T Corp WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure. Posted: 21 Sep 2011 \| Published: 21 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| IP Networks \| IP Services \| IP Telephony \| Network Configuration Management \| Network Infrastructure \| Network Management \| Network Performance \| Networking \| SIP \| Unified Messaging \| Unified Messaging Systems \| VoIP

Strive for Simplicity: IT infrastructures that cut through complexity to drive business benefits sponsored by Oracle Corporation WHITE PAPER: Through this white paper learn the business value of simplifying IT infrastructure and processes. Learn 4 areas of IT that can easily be simplified, the 5 substantial business benefits of simplification, and much more. Posted: 29 Jun 2012 \| Published: 25 Jun 2012 TOPICS: Business IT Alignment \| Business Process Management \| IT Industry \| IT Infrastructure \| IT Systems \| Oracle (Product)